{"version":"1.0","provider_name":"Business Transformation Consultants | Prophet","provider_url":"https:\/\/prophet.com","author_name":"Tony Fross","author_url":"https:\/\/prophet.com\/author\/tony-fross\/","title":"5 Fundamental Customer Experience Shifts Companies Need to Make","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Mb22rCqBlN\"><a href=\"https:\/\/prophet.com\/2018\/07\/customer-experience-fundamental-shifts-companies-need-to-make\/\">5 Fundamental Customer Experience Shifts Companies Need to Make<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/prophet.com\/2018\/07\/customer-experience-fundamental-shifts-companies-need-to-make\/embed\/#?secret=Mb22rCqBlN\" width=\"600\" height=\"338\" title=\"&#8220;5 Fundamental Customer Experience Shifts Companies Need to Make&#8221; &#8212; Business Transformation Consultants | Prophet\" data-secret=\"Mb22rCqBlN\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/prophet.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/prophet.com\/wp-content\/uploads\/2018\/03\/Prophet-Website-Illustration-1024x768-Hand-1.gif","thumbnail_width":1024,"thumbnail_height":768,"description":"No matter who your customers are, you are in the business of experience, rather than goods and services. Learn about five fundamental shifts every company needs to make today in order to stay competitive."}