{"id":34872,"date":"2024-08-27T16:45:17","date_gmt":"2024-08-27T16:45:17","guid":{"rendered":"https:\/\/prophet.com\/?p=34872"},"modified":"2025-05-07T03:12:49","modified_gmt":"2025-05-07T03:12:49","slug":"why-your-marketing-organization-isnt-built-to-support-growth","status":"publish","type":"post","link":"https:\/\/prophet.com\/2024\/08\/why-your-marketing-organization-isnt-built-to-support-growth\/","title":{"rendered":"Why Your Marketing Organization Isn\u2019t Built to Support Growth"},"content":{"rendered":"\n<section class=\"section-content section-dark\" style=\"\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column phone:mb-32 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:140px\">\n<p class=\"h5 has-text-color\" style=\"color:#22ffab\"><strong>BLOG<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h1 class=\"wp-block-heading h2\" id=\"h-why-your-marketing-organization-isn-t-built-to-support-growth-nbsp\">Why Your Marketing Organization Isn\u2019t Built to Support Growth&nbsp;<\/h1>\n\n\n\n<p>Discover why optimizing your team\u2019s alignment is key to achieving meaningful ROI and driving sustained success.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-white\" style=\"background-color: #ffffff;color: #0a0a0a;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:140px\">\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<p>CMOs have long talked about collapsing organizational silos, creating a single view of the customer, and fostering a genuinely holistic business approach. Many even fancy themselves as working toward that. But in today\u2019s economic climate, where contributing to measurable, meaningful growth and aligning their goals to the business\u2019 has become part of every CMOs charter, it will likely come as a surprise that others see marketing not as part of the solution but part of the problem: Recent research from Gartner finds that 55% of business collaborators say marketing <strong><em>inhibits<\/em><\/strong> the success of cross-functional initiatives.&nbsp;<\/p>\n\n\n\n<p>Too many marketing organizations are not built to support the needs of the business. Often, marketing isn\u2019t contributing to growth in the way that it theoretically should, because it can\u2019t. Misalignment between functions \u2013 frequently sales, marketing and product \u2013 has created a series of disintermediated metrics and key performance indicators. The result is that there is too little (and sometimes zero) alignment on business-level goals.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The C-suite, especially CEOs and CFOs are losing patience and becoming more vocal about what matters: Return on investment. Revenue attribution. Pipeline progression. Intersection with sales. What they\u2019re sick of hearing? More about marketing creative, Net Promoter Scores or metrics that are disconnected from financial performance. CMOs need to think in terms of business performance.&nbsp;<\/p>\n\n\n\n<p>As organizations integrate more demand generation capabilities into their strategy\u2013 this puts increased requirements on relevant content, integrated sales and marketing data, and the need for holistic customer experience understanding in too many ways, they are still a throwback to the decades-old approach of spraying, praying and pushing people along in the funnel.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The entire marketing process must be optimized to support in-market demand generation use cases.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We know it isn\u2019t as sexy as spending on award-winning advertising campaigns. To find meaningful growth, CMOs need to focus on operating processes and lay the organization-wide groundwork for integrated brand-to-demand strategies. They need to think about GAAP performance measures in addition to Cannes, partnering closely across the C-suite to focus on business metrics.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-is-your-organization-built-for-growth-answer-these-three-questions-nbsp\">Is Your Organization Built for Growth? Answer These Three Questions&nbsp;<\/h2>\n\n\n\n<p>CMOs have been sprinkling the right buzzwords into their strategy plans for years, and many talk a good game around the integration of <a href=\"https:\/\/prophet.com\/2022\/02\/brand-and-demand-marketing-a-love-story\/\" target=\"_blank\" rel=\"noreferrer noopener\">brand and demand<\/a>. However, the urgency is increasing: Sharper tech and increased focus on ROI make it increasingly futile for CMOs to hide outdated marketing processes. Growth-oriented CMOs should consider these three immediate-term steps and ask themselves:&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-are-your-brand-and-demand-marketing-teams-truly-integrated\">Are your brand and demand marketing teams truly integrated? <\/h3>\n\n\n\n<p>Think hard about the demand marketing processes already in place. Are they written into and coded within marketing automation? Is everyone clear about the brand governance touchpoints throughout the performance marketing process? &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-are-we-learning-and-where-can-we-experiment-to-optimize-our-efforts\">What are we learning and where can we experiment to optimize our efforts? <\/h3>\n\n\n\n<p>Solution-focused CMOs are always looking for growth, which means establishing and piloting next-gen demand marketing use cases. This often starts with an evaluation of historical in-market performance against benchmarks to review areas for improvement and experimentation. These experiments must be ongoing, defining and pressure-testing updates to process and operating models. Those insights will help inform end-to-end campaigns that bring teams together, documenting and codifying the process from the very beginning, making it easier to replicate them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-does-your-team-have-the-right-mix-of-skills-to-deliver-across-both-brand-and-demand-requirements\">Does your team have the right mix of skills to deliver across both brand and demand requirements? <\/h3>\n\n\n\n<p>Customer-centric and growth-minded CMOs need to balance the right capabilities to deliver against expanded requirements of end-to-end brand and demand campaigns. This means having the ability to scale creative and content across channels and touchpoints AND supporting performance optimization with analytical rigor.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/prophet.com\/2024\/10\/download-brand-and-demand-marketings-great-love-story\/\"><img loading=\"lazy\" decoding=\"async\" width=\"2800\" height=\"700\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2024\/05\/blog_banner-new-title.jpg\" alt=\"\" class=\"wp-image-35132\" srcset=\"https:\/\/prophet.com\/wp-content\/uploads\/2024\/05\/blog_banner-new-title.jpg 2800w, https:\/\/prophet.com\/wp-content\/uploads\/2024\/05\/blog_banner-new-title-600x150.jpg 600w, https:\/\/prophet.com\/wp-content\/uploads\/2024\/05\/blog_banner-new-title-768x192.jpg 768w, https:\/\/prophet.com\/wp-content\/uploads\/2024\/05\/blog_banner-new-title-1536x384.jpg 1536w, https:\/\/prophet.com\/wp-content\/uploads\/2024\/05\/blog_banner-new-title-2048x512.jpg 2048w, https:\/\/prophet.com\/wp-content\/uploads\/2024\/05\/blog_banner-new-title-1920x480.jpg 1920w\" sizes=\"auto, (max-width: 2800px) 100vw, 2800px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<hr class=\"wp-block-separator has-css-opacity phone:mt-32\" \/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div id=\"sidebar-block_7ead6b764851fbef9111d552168001b3\" class=\"thinking-sidebar-wrapper\">\n\n    \n    \n        \n            <div class=\"author-block\">\n                                <h3 class=\"title\">Authors<\/h3>\n                <ul class=\"author-list\">\n                                                <li class=\"leadership-container\">\n                                <a href=\"\/author\/athurston\" class=\"leader\">\n                                    <div class=\"profile-img\">\n                                        <div class=\"profile-halo\"><\/div>\n                                        <img loading=\"lazy\" decoding=\"async\" data-del=\"avatar\" alt=\"\" height=\"150\" width=\"150\" class=\"avatar pp-user-avatar photo lazyloaded\" src=\"https:\/\/prophet.com\/wp-content\/uploads\/2021\/08\/Amanda_Thurston_Headshot-300x300.jpg\">\n                                    <\/div>\n                                    <div class=\"profile-info\">\n                                        <p class=\"name\">Amanda Thurston<\/p>\n                                        <p class=\"role\">Former Partner<\/p>\n                                    <\/div>\n                                <\/a>\n                            <\/li>\n                    \n                <\/ul>\n            <\/div>\n\n        \n    \n    \n    \n        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-->\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:125px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:109%\"><\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section class=\"section-content section-mix\" style=\"background-color: #334aff;color: #ffffff;\">\n    <article class=\"container\">\n        \n\n<div class=\"wp-block-columns prophet-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:140px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:200px\">\n<p class=\"h3\"><strong>FINAL  THOUGHTS<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<p>Most marketers would agree that this kind of work \u2013 inspecting, strengthening and rebuilding the pipelines of connectivity within an organization to better reach customers \u2013 is challenging and requires different leadership skills and priorities. For CMOs who are more focused on customer acquisition and retention, building internal bridges isn\u2019t always a top priority. But the right mechanics will eliminate harmful silos, moving the organization towards defining a single, unified view of the customer that works throughout the organization.<\/p>\n\n\n\n<p>Ready to build your plan to win? Schedule a workshop with us.<\/p>\n\n\n\n<div class=\"wp-block-buttons\">\n    <div class=\"wp-block-button  \">\n        <a href=\"https:\/\/insights.prophet.com\/marketing-capabilities-workshop\" \n            class=\"wp-block-button__link no-border-radius link--ani-arrow\" \n            style=\"color: #ffffff; --bg-underline-color:#ffffff;\"  >\n                I&#8217;M INTERESTED IN WORKSHOP <svg class=\"i-ani-arrow-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\">\n                <g fill=\"none\" stroke=#ffffff stroke-width=\"1.5\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\">\n                    <circle class=\"arrow-icon--circle\" cx=\"16\" cy=\"16\" r=\"15.12\" \/>\n                    <path class=\"arrow-icon--arrow\" d=\"M16.14 10.93L22.21 16l-6.07 5.07M8.23 16h13.98\" \/ > \n            <\/g>\n        <\/svg> \n        <\/a>\n    <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n    <\/article>\n<\/section>\n\n\n\n<section 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class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>AI Is Everyone\u2019s Luxury:\u00a0Premium Brands\u00a0Can\u2019t\u00a0Afford a Generational Blind Spot<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n<div id=\"post-37488\" class=\"tile-item post-37488 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-marketing-sales thinking_type-blogs\" >\n    <a href=\"https:\/\/prophet.com\/2025\/11\/balancing-brand-and-demand-a-growth-leaders-perspective\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'Balancing Brand and Demand: A Growth Leader\u2019s Perspective' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2025\/11\/Rocket-Mortgage-Feature-tile-v2.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>Balancing Brand and Demand: A Growth Leader\u2019s Perspective<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 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.tile-item -->\n<div id=\"post-37098\" class=\"tile-item post-37098 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-marketing-sales thinking_type-blogs\" >\n    <a href=\"https:\/\/prophet.com\/de\/2025\/10\/marketing-maturity-im-zeitalter-von-gen-ai-und-wo-steht-die-dach-region\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'Marketing-Maturity im Zeitalter von Gen-AI \u2013 und wo steht die DACH-Region?' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2023\/05\/MarTech-Stack_1C-1493x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>Marketing-Maturity im Zeitalter von Gen-AI \u2013 und wo steht die DACH-Region?<\/h3>\n                    <div class=\"arrow-icon\">\n                        \n\t<svg viewbox=\"0 0 64 64\" class=\"icon i-right-arrow\" aria-hidden=\"true\" role=\"img\">\n\n\t\t\n\t\t\t\t\t\t\t\t\t<polygon points=\"38.11 5.15 36.76 6.45 36.76 6.45 60.5 31.06 0 31.06 0 32.94 60.5 32.94 36.76 57.55 38.11 58.85 64 32 38.11 5.15\" \/>\n\t\t\t\t\t\n\t<\/svg>\n\n\t                    <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div> \n    <\/a>\n<\/div><!-- .tile-item -->\n<div id=\"post-37002\" class=\"tile-item post-37002 post type-post status-publish format-standard has-post-thumbnail hentry thinking_topic-artificial-intelligence thinking_topic-marketing-sales thinking_type-blogs\" >\n    <a href=\"https:\/\/prophet.com\/2025\/09\/how-ai-synthetic-personas-create-a-whole-new-level-of-customer-centricity\/\" class=\"tile-link hotSpot-container\" target=\"_self\" onclick=\"ga( 'send', 'event', 'Card Tile', 'Custom Block', 'How AI Synthetic Personas Create a Whole New Level of Customer Centricity' );\">\n        <div class=\"tile-block\">\n            <div class=\"tile-content\">\n                <div class=\"top\">\n                                        <div class=\"bg-img\" style=\"background-image: url(https:\/\/prophet.com\/wp-content\/uploads\/2023\/07\/user-personas-1475x800.png)\"><\/div>\n                <\/div>\n                <div class=\"bottom\">\n\n                    <p class='taxonomy'><span class='content-type uppercase font-GraphikMedium text-sm'>Blog<\/span><\/p><h3 class='entry-title font-normal font-GraphikLight'>How AI Synthetic Personas Create a Whole New Level of Customer Centricity<\/h3>\n                    <div class=\"arrow-icon\">\n              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<\/article>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":243,"featured_media":34876,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"thinking_topic":[8],"thinking_type":[14],"thinking_sub_brand":[],"thinking_capability":[],"coauthors":[435],"class_list":["post-34872","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","thinking_topic-marketing-sales","thinking_type-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.3 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Your Marketing Organization Isn\u2019t Built to Support Growth | Prophet<\/title>\n<meta name=\"description\" content=\"Is your marketing organization structure limiting your growth? 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