{"id":10853,"date":"2021-12-13T09:38:00","date_gmt":"2021-12-13T09:38:00","guid":{"rendered":"https:\/\/preview.prophet.com\/?post_type=case-studies&p=10853"},"modified":"2024-08-16T20:44:08","modified_gmt":"2024-08-16T20:44:08","slug":"cvs-kidney-care","status":"publish","type":"case-studies","link":"https:\/\/prophet.com\/case-studies\/cvs-kidney-care\/","title":{"rendered":"CVS Health"},"content":{"rendered":"\n
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CASE STUDY<\/strong><\/p>\n\n\n\n

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CVS Health<\/h1>\n\n\n\n

Helping CVS Kidney Care transform to disrupt the renal care industry<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Challenge<\/strong><\/h2>\n<\/div>\n\n\n\n
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Nine out of 10 adults in America with chronic kidney disease don\u2019t even know they have it. And for the half a million U.S. patients on dialysis, the vast majority receive treatment in clinics. That means three times a week, four hours a day, away from home. Treatment is physically and emotionally taxing for patients and staying employed is challenging, if not impossible.<\/p>\n\n\n\n

CVS Kidney Care knew there was a better way. The business saw an opportunity to transform kidney care in America, delivering a better experience for patients and their caregivers, better clinical outcomes, and an improved cost of care. But to truly disrupt this well-established industry, CVS Kidney Care needed differentiated strategies and high-performing teams that could keep pace with true make-market innovation.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Solutions<\/strong><\/h2>\n<\/div>\n\n\n\n
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Prophet partnered with CVS Kidney Care using the firm\u2019s Human-Centered Transformation Model<\/a>, to develop the broad range of capabilities required to be a real disruptive business. The transformation work included customer-centric product management and a creative commercialization capability that could rapidly build and iterate a compelling ecosystem of partnerships, combined with an agile operations organization. All this was also supported by a passionate, make-market culture. Fully integrated Prophet and CVS Kidney Care teams (or \u201cPods\u201d) worked together, running in two-week agile sprints to break down silos, focus on the patient, caregiver and provider priorities, and dramatically accelerate progress towards seizing CVS Kidney Care\u2019s key opportunities. Together, we collaborated on:<\/p>\n\n\n\n

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